I was visiting a certain million dollar coffee establishment and was out to feed my starving stomach. I ordered a toasted chicken club, non-toasted, which in itself is a contradiction but better none-the-less. I ordered the sandwich along with a tea and a dream puff, which I actually ordered just based on the name. Paid with debit then moved to the side to wait for my order. Only upon examining my receipt did I notice that my sandwich was going to come with no cheese. My thought? If a sandwich is to not come with cheese, why would an establishment go through the effort of having the cashiers ring in the sandwich then also press a button for no cheese? Common sense would dictate the sandwich would come with cheese and have the option for the lactose intolerant counterparts to request no cheese. Really though, what sandwich doesn't come with cheese?
"So if it doesn't come with cheese originally, why do you have to ring in 'no cheese'?"
"It doesn't come with cheese." she irritably replied.
"Oh okay, could I get some cheese on it please?"
"You would have to pay for it." She stated as she motioned to the ten person line up behind the lady she was serving.
So as I stepped over to the sandwich counter to wait, I started thinking. A multi-million dollar establishment starts charging for cheese and when customers don't know and request it, they charge and require them to stand back in line? Really? For cheese? Why go through the extra button push to state 'no cheese' if it doesn't come with it?
As the sandwich person was making my sandwich, I had to re-iterate this baffling process in my head. "So the sandwich doesn't come with cheese?"
"So how am I suppose to know to request it before I step out of line?"
"You know now." he stated in a monotone voice.
Hmm, he had a point. I do know now. Cheese isn't a massively important part to my sandwich consumption usually, I was more confused by the unexplained cheese hoarding happening at my local coffee place. Was I not informed of a possible cheese shortage?
So I chowed down my cheese-less sandwich which I might add tasted perfectly fine without cheese but would have been much more satisfying had I known cheese was an add-on and requested it. But now I know, right?
"Just cheese on the sandwich please."
I paid with debit and moved to the side. While finding a seat I examined my receipt. As I suspected, the sandwich was rung in and no 'no cheese' button was pressed which, to me, meant that it originally came with cheese before the hoarding started. Anyway, I put my tea and doughnut down and went to collect my sandwich. After opening it, I realized there was no cheese. Thought I made myself extra clear while ordering but mistakes can happen. I politely asked the sandwich guy, "Can I have cheese on this sandwich please?"
To which he replied while motioning to the above average line up, "Did you pay for it?"
"Can I see your receipt?" After examining it, he stated "There is no button pushed to say add cheese, sorry, you will have to pay for it."
In closing, I have started to enjoy my sandwiches cheese-free from this establishment and realized they simply don't make enough off the thousands of coffees they sell daily to offer cheese on their sandwiches, so don't ask.
What's your 1st world problem?